WooCommerce

Quickstart — your first parcel in 15 minutes

Enough to ship your first real order today. For deeper configuration, see Looking for… below.

1. Account. Don't have a MyParcel account yet? Create one at myparcel.nl/register.
2. Copy the API key. Log in to backoffice.myparcel.nl → Shop settings → Integration → copy the API key.
3. Install the plugin. In WordPress: Plugins → Add new plugin → search MyParcel → Install now → Activate.
4. Connect the plugin. Open WooCommerce → MyParcel, click Change API key, paste the key and click Save. The status badge should show Connected to MyParcel.
5. First label. Open a paid order, scroll to the MyParcel block and click Export and print. Your PDF label rolls out.

Looking for…

1 · Preparing your MyParcel account

Before you start in WooCommerce, take care of four things in your MyParcel backoffice:

1. Billing and return address — Shop settings → General. This appears on every label.
2. Activate carriers — Shop settings → Carriers. Only enabled carriers appear in the plugin later.
3. Generate an API key — Shop settings → Integration.
4. Import order information (optional) — turn on if you want to use order mode.

2 · Installing the plugin

1. In the WordPress admin: Plugins → Add new plugin.
2. Search MyParcel.
3. Find WooCommerce MyParcel and click Install now, then Activate.
4. A new menu item WooCommerce → MyParcel appears.

Sales channel via the MyParcel Backoffice

As well as connecting the plugin with your API key (see Connecting the plugin), you can also register WooCommerce as a Sales channel in your MyParcel backoffice. The plugin handles the WooCommerce checkout and settings, while the sales channel lets MyParcel talk to your shop directly over its REST API and import your orders.

Create the sales channel

1. Log in to backoffice.myparcel.com and go to Shop settings → Sales Channels.
2. Click Add sales channel (top right).

3. Fill in a Name that helps you recognise the channel (e.g. My WooCommerce shop).
4. Under Type of sales channel, choose WooCommerce.
5. Fill in your Webshop URL — the address of your WooCommerce shop (for example https://your-shop.com).
6. Click Save. The channel is created and shows a Missing data badge until you add the credentials.

Authenticate the channel (consumer key & secret)

WooCommerce lets MyParcel read your orders with a Consumer key and Consumer secret from its REST API.

1. In your WooCommerce admin, go to WooCommerce → Settings → Advanced → REST API and click Add key. Give it a description, set Permissions to Read/Write and generate the key — WooCommerce shows the Consumer key and Consumer secret only once, so copy them now.
2. Back in the backoffice, open the channel and click Set credentials.
3. In the Replace key and secret dialog, paste the Consumer key and Consumer secret.
4. Click Connect.

Once connected, the Missing data badge disappears, the channel shows Connected and MyParcel starts synchronising your WooCommerce orders.

What happens when you export a shipment

You can export and print a shipment from the order list or from the order detail page (§12). What you get in your MyParcel backoffice depends on what was there first — the shipment or the order.

3 · Connecting the plugin (API key)

Open WooCommerce → MyParcel. At the top you'll see three buttons — Change API key, Change webhooks, Debug options — plus the status badge.

The connection bar appears on every plugin page.

1. Click Change API key.
2. Paste the key from your MyParcel backoffice.
3. Click Save — within seconds the status switches to Connected to MyParcel.

What does the plugin do in your WordPress admin?

4 · Which shop profile are you?

Four typical profiles with recommended settings. Pick one, copy the settings, then fine-tune via 5 · Settings.

Small — a few orders per day, NL only

Busy shop — 50+ orders/day

Mailbox-only — coffee, cards, cosmetics

Expensive jewellery / high-value products

Shipping internationally

5 · Settings · Orders

The first and most important tab — this is where you set how orders flow through your shop.

General

• Order mode — On: full order (customer data, line items, notes) to MyParcel. Off: only a label. Recommended on, provided Import order information is also on in MyParcel.
• Concept shipments — On: shipment stays as concept in MyParcel. Off: registered with the carrier directly. On during setup, off once everything runs.
• Auto-process — Which WooCommerce status triggers an automatic export? None / Pending payment / Processing / Completed. Start with None.
• Send return email — The customer automatically receives a return link. Recommended for fashion/shoes.
• Save customer address to address book — Addresses end up in your MyParcel address book.
• Share customer information — Email + phone to MyParcel. Required for Track & Trace email and mandatory for international. Recommended on.

Order status automation

Let the WooCommerce order status follow the shipping process automatically.

• Order status when label is created — typically Processing.
• Order status when label is scanned — typically Completed.
• Order status on delivery — Completed (if not earlier).
• Send notification after — which status transition triggers a WooCommerce email.

Track & Trace

• Track & Trace in email — link in the WooCommerce order confirmation. Recommended on.
• Track & Trace in account — link on the customer's My account page.

Default weights

Each package type has an empty weight. MyParcel adds it on top of the product weight.

Order notes

• Barcode in note — Track & Trace code as an order note.
• Barcode in note title — prefix before the code. Default: Track & Trace code:.

6 · Settings · Labels

Everything about the label itself — text, format and print behaviour.

Description on the label

Variables are filled in automatically when the label is created:

Examples: Order [ORDER_ID] · [ORDER_ID] · [PRODUCT_QTY]× [PRODUCT_NAME]

Print behaviour

• Print immediately — show the PDF directly after export.
• Ask label position — ask each time which positions on an A4 sheet to use.

Defaults

• Label output — Open in new tab (print manually via the browser) or Download label.
• Label format — A4 (4 per page) for a standard printer, A6 (label printer) for Zebra/Brother.

7 · Settings · Customs

Required for shipments outside the EU (UK, Switzerland, US, Norway, Canada…). These values appear on the CN22/CN23 form attached to the label.

• Package contents — Goods (default for webshops), Documents, Gift, Commercial sample, Return shipment.
• HS code — harmonised customs code. Look up at tarief.douane.nl. Examples: 6109.10 (T-shirts), 9503.00 (toys), 3304.99 (make-up).
• Country of origin — where the product comes from (not where you store it).

8 · Settings · Checkout

What your customer sees and can choose at checkout.

Address fields

• Use separate address fields — splits Street into Street + Number + Suffix. Recommended on — prevents undeliverable parcels.
• MyParcel Address widget (BETA) — autocomplete for NL postal code + house number.

Delivery options

• Show delivery options — master switch for the checkout widget. Recommended on.
• Show delivery options for backorders — also show for out-of-stock products.
• Position in checkout — After billing address, After shipping address, or After order note.
• Allowed shipping methods — link each WooCommerce shipping method to a package type (Default, Parcel, Small package, Mailbox parcel, Digital stamp, Unfranked). One method = one package type.
• Price type — Included (total price) or Surcharge (only the difference).
• Delivery options title — heading above the widget.
• Custom CSS — your own styling.

Pickup points

• Default view — Map or List.
• Users can switch between list and map — Recommended on.
• Exclude parcel lockers — hide unmanned lockers.
• Closed days — days you don't ship.

9 · Settings · Carriers

Each carrier has its own sub-tab. Which ones appear depends on what you've activated on your MyParcel account.

Default export settings

• Enable age check (18+) — required for alcohol/tobacco.
• Enable signature — courier asks for a signature.
• Enable only recipient — no neighbours.
• Enable direct return — undelivered straight back to you.
• Enable larger than 100 × 70 × 58 cm — large parcels (surcharge).
• Enable tracked / Enable receipt code — extra tracking options.

Insurance

• Enable insurance — master toggle.
• Insure from (€) — threshold amount.
• Insure up to — max coverage NL.
• Insure up to (EU) / (EU + Rest of World) — maximums per region.
• Insure for percentage — e.g. 100% of the order value.

10 · Product settings

Every product has an extra MyParcel tab under Product data. Here you override the global settings from Carriers and Customs per product. Each field has a 🔒 lock icon — click it open to detach from the global value.

MyParcel options

• Package type — overrides the default package type for this product.
• In mailbox — how many of this product fit together in one mailbox parcel. -1 = not mailbox. Example: stickers where 50 fit in a mailbox parcel → set 50. If a customer orders 51, the order automatically becomes a Parcel.

Product delivery options

• Delay shipping — extra working days before this product can leave. For made-to-order, external warehouses, etc.
• Disable shipping options — hides the entire MyParcel delivery widget at checkout when this product is in the cart. For virtual products or gift cards.
• Exclude parcel lockers — hides DHL/PostNL parcel lockers as a pickup point for this product.

Product customs options

• Country of origin — more specific than the global value. E.g. globally Netherlands, dropship product China.
• Customs code (HS code) — product-specific HS code.

Product export options (all with lock-override)

• Enable age check (18+) — e.g. for alcohol.
• Enable direct return — undelivered straight back.
• Enable insurance — always insure this product.
• Enable larger than 100 × 70 × 58 cm or heavier than 23 kg — for oversized.
• Enable only recipient / Enable signature / Enable Prio (24 hour).
• Enable tracked / Enable receipt code.
• Fresh delivery / Frozen delivery — for food shops.

11 · The orders list

On WooCommerce → Orders the plugin adds a MyParcel column and bulk actions. At a glance, you see whether each order has been created and what status it has.

Bulk actions

Tick orders and pick from the Bulk actions dropdown:

• MyParcel: Export — creates shipments at MyParcel (concept or direct).
• MyParcel: Export & Print — same as above, plus a combined PDF.

12 · The order detail page

On the detail page of an individual order a MyParcel box appears in which you fine-tune all shipping options for that order.

What's in the box?

• Carrier — radio with all available carriers. MyParcel auto-picks the most suitable one; you can override per order.
• Package type — override for this order (e.g. mailbox parcel for a small order).
• Delivery method — Standard delivery or Pickup at a pickup point.
• Number of labels — split a large order across multiple parcels? Set 2 or 3.
• Insurance — override the global rules for this order.
• Saturday delivery / Signature required — toggles with lock.

The four action buttons

• Save — stores settings without registering the shipment.
• Export — registers the shipment with MyParcel. Generates a barcode.
• Print — prints the label of an already exported shipment.
• Export and print — everything in one click.

The Labels table at the bottom of the box

Once an order has been exported, a table with all labels appears below the buttons.

13 · The checkout experience

What your customer sees once the delivery address is filled in — appears as soon as at least one carrier is enabled and the WooCommerce shipping method is linked to a MyParcel package type (§8).

The customer picks a carrier and delivery moment from a date carousel, a time slot and optional extra options (signature, only recipient). Below home delivery, a Pickup at a pickup location block appears with an interactive map, opening hours and a list/map toggle.

14 · Daily use

Workflow 1 — per order

1. Open WooCommerce → Orders and click an order.
2. At the bottom: the MyParcel box → choose carrier, package type, etc.
3. Click Export and print.
4. The PDF opens or downloads — stick the label on the box.

Workflow 2 — bulk (10+ orders/day)

1. From the order list, tick orders.
2. Bulk actions → MyParcel: Export & Print.
3. Click Apply. One combined PDF with all labels.

Returns

Three ways, from most to least automated:

1. Automatic return email — Orders → General → Send return email on. With every export the customer receives a return link.
2. Manual return label — in the MyParcel box on the order, choose Generate return. Send the label to the customer yourself.
3. Return portal — enable in your MyParcel backoffice. The customer goes to a URL, enters the order number, and gets a label instantly.

15 · Something's not working — diagnostics

Something not behaving as expected? Run through this table top to bottom — three out of four issues are fixed within 5 minutes.

16 · FAQ

Does the plugin cost money?

No. You only pay for the shipments via MyParcel.

Can I link two MyParcel accounts to a single WooCommerce shop?

Not out of the box — one API key per shop. For two brands: run two separate WooCommerce shops.

How do I change the sender address on the label?

That's set in your MyParcel backoffice (Shop settings → General → Address details), not in the plugin. Changes apply immediately.

Which statuses for "Auto-process"?

Mollie/iDEAL? Orders go straight to Processing. Bank transfer and manual processing? Completed.

Can I print more than 4 labels per A4?

No — A4 is always 4 per page. Consider an A6 label printer at 20+ orders/day.

Does it work with Afterpay/Klarna?

Yes — MyParcel is independent from your payment provider.

Customer picks a pickup point — how do I see it on the label?

The pickup point is sent as the recipient address to MyParcel automatically.

Evening delivery isn't visible for some addresses

Address-dependent — determined by the carrier, not the plugin.

I see duplicate DPD tabs

Not a bug — MyParcel distinguishes two DPD contracts. Only enable your active contract.

Can I have parcels picked up by the carrier?

Yes — under Carriers → [carrier] → Enable carrier pickup.

I updated the plugin and now something isn't working

Roll back via WP Rollback or the GitHub release. Report the bug at github.com/myparcelnl/woocommerce/issues.

Resources & support

• github.com/myparcelnl/woocommerce ↗ — source code, releases, issues.
• wordpress.org/plugins/woocommerce-myparcel ↗ — plugin listing.
• backoffice.myparcel.nl ↗ — account, API key, billing.
• Contact MyParcel support — 023 - 30 30 315 · info@myparcel.nl.